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a disaster this community

What happens now in this community. I claimed a gift card of $ 60 dollars on 12-26-19 and today the payment was returned without explanation and I had never been returned a payment and much less in this way


yilcary cordero
I present the same problem I requested on 12-26-19 I thought I was the only one asking for a payment of $ 120 and they returned it to me today. HELP PLEAS