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@rachelauerbach

Does your gift card say "Processed on [date]" but you still haven't received it?

Our gift card system is done manually, so please be patient with us. Likely your gift card will be sent out within an hour of it being processed. If you still haven't received it one day later, please send me a message and I can fix this for you.

@rojasma
Axcel Rojas

Rachel Auerbach Hello, my system says that my gift card was sent on 11/2/2018 but in my mail it is not found.

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