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Good afternoon, please some moderator who answered me because my gift card has already 13 days today that was claimed and has not yet arrived. No one answered me about the problem. please wait for an urgent response


Alexander Iriarte Hi there! I apologize for the delay in gift cards. Because of the holiday season, we have had an increase in gift card requests and less time available to send them out. You will receive your gift card as soon as we're able to send them out. We should be back to our 2-7 day window in the new year.