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Problem with the payment

Hello community, I have a problem with the payment since I requested it on 03/12/2019 and today they have reimbursed the payment for no reason. Should I wait again? what's going on?


Junior Quintero On December 5, 2019 I requested a GC of $ 10 and today the application does not appear in the pending and was added again to my outstanding balance, what happened there, now I must make a new request?