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Why haven't they sent me the gift card yet?

Hello, On 3/20/2020 I completed the 10,000 points to earn a gift card for $ 10, I made the claim for it but it still tells me that it is being processed, could you tell me how long this process takes? Thanks for your time.


Hello, thanks for answering. It is very kind to clarify my doubt since I am new to the platform and I do not know the procedures very well. Thank you again.